ENHANCED TELECOM OPERATIONS MAP ETOM PDF

The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.

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By using this site, you agree to the Terms of Use and Privacy Policy. Digital Transformation Middle East Courses now available at the click of a button. Not sure opreations your company is a member? Contact us General Inquiries: The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry. Views Read Edit View history. User Registration Not sure if your company is a member?

eTOM – Assurance Overview

Retrieved from ” https: Expand your Frameworx foundation: Version 14 was published in May From Wikipedia, the free encyclopedia. ZTE Corporation — Mapping a scalable smart-city solution. Standards Telecommunications systems IT service management. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes.

Background to eTOM

Get Involved Join the Frameworx Community discussion. Digital Transformation Asia Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification.

Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. Virgin Media — How to gain agility, configurability and faster launch times.

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The development of the business process standardization for telecom service providers started with the founding of the TM Forum in Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

The map also indicates the interaction between processes. Handbook of Network and System Administration. What’s new View all news. NovemberKuala Lumpur, Malaysia. The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.

There have been many versions of eTOM.

Business Process Framework (eTOM)

JanuaryDubai. Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

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This page was last edited on 11 Decemberat These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. Case Studies Case study: Check here to operqtions out.

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Online Training Courses now available at the click of a button. It is a hierarchical catalog of the key business processes required to run a service-focused business. The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their mpa in the telecommunications and entertainment industries.

Business Process Framework (eTOM) – TM Forum

In other projects Wikimedia Commons. Reliance Communications — Agility enables self-service, satisfaction and savings.

Commons category link is on Wikidata. Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:. The initial goal was to facilitate the creation of ‘interoperable network management etlm.

At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. Digital transformation opens new markets. In this manner the Business Process Framework map covers the whole value chain.

The eotm of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management.

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